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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information
 

Transparency is essential

DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

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DocuSign compliance certifications

DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

March 17, 2022

Update: DocuSign CLM April 22.3 Product Release: PROD April 1, 2022

The DocuSign CLM and CLM.CM April 22.3 Product Release will be deployed to the EU11, EU21 Production environments on Friday, April 1, 2022, between 1:30 PM and 5:30 PM, U.S Central Time, and to the NA11, NA21, US11, US12 Production environments between 9:00 PM and Midnight, US Central Time. We do not anticipate any impact to platform availability or access during this time. Release Notes for this upcoming release can be found on the DocuSign Support Center.

March 07, 2022

Update: DocuSign CLM April 22.3 Product Release: UAT March 17, 2022

The DocuSign CLM and CLM.CM April 22.3 Product Release will be deployed to the UAT environment on Thursday, March 17, 2022, between 8:00 PM and 11:00 PM, US Central Time. We do not anticipate any impact to platform availability or access during this time. Announcements for this upcoming release can be found on the DocuSign Support Center. Please continue to check the Support Center for enhancements and fixes that will be posted before UAT deployment. 

March 01, 2022

Update: Subprocessor Update for DocuSign Services

DocuSign has updated the subprocessor lists for our products and services: https://www.docusign.com/trust/privacy/subprocessors-list. Please contact privacy@docusign.com for any questions regarding this subprocessor information.